Frequently Asked Questions

We specialize in treating the following skin conditions:
- Acne
- Acne Scars
- Hyperpigmentation / Dark Acne Marks / Dark Body Parts

Likewise, we also remove tattoos using laser.

We are not yet affiliated with HMOs in the Philippines.

Yes, he is a registered Physician in the Philippines.

Yes, Dr. Mike D is board-certified and is a Fellow of the Philippine Dermatological Society. He underwent his 3-year dermatological training with Skin and Cancer Foundation and passed his dermatology board exams.

Yes, you may seek a second or third opinion with Dr. Mike. However, we recommend following only one Doctor's treatment plan so you won't be confused with each Doctor's protocols. You may decide whose treatment plan you'll follow after seeking a second or third opinion.

Once you've consulted with Dr. Mike D, a dedicated team of Patient Care nurses will assist you with your concerns. Likewise, you may also send Dr. Mike D an email with your concern and he'll get back to you as soon as he can. 

Dr. Mike responds to inquiries within 72 hours (excluding Sundays and holidays).

Yes, but he won't be able to prescribe you with prescription medications as he is only licensed in the Philippines.

Furthermore, we aren't able to send out medications via courier as there is a high likelihood that your country's customs will not allow the delivery.

For pressing skin concerns that may require prescription-grade medications, please seek a local Dermatologist to help you address the said skin condition.

Yes, but he won't be able to prescribe you with prescription medications as he is only licensed in the Philippines.

Furthermore, we aren't able to send out medications via courier as there is a high likelihood that your country's customs will not allow the delivery.

For pressing skin concerns that may require prescription-grade medications, please seek a local Dermatologist to help you address the said skin condition.

Yes, we do. We have video and email consultations available but only email consultation is available at the moment. You may book an email consultation here. 

Right now, video consultations are not available. We only email consultations at the moment. You may book an email consultation here.

Yes, we do. We highly encourage patients to book a consultation here to reserve your slot. Walk-in patients are also welcome but patients with a reservation will be prioritized. 

Our clinic is located at 1706 Centuria Medical Makati, General Luna corner Salamanca Streets, Barangay Poblacion, Makati City, Metro Manila.

We ask comprehensive questions for all the modes of consultations we offer. After collecting your answers, we will provide you with a comprehensive explanation of your skin concern as well as the treatment plan to help you achieve your skin goals.

Should you still have further questions, please feel free to raise them to Dr. Mike D through email and he will respond to your questions.

Yes, Dr. Mike D will give you a prescription that will help address your skin concern/s after you do a consultation.

Yes, we prescribe different types of medications (oral, topicals) for acne, as well as in-clinic treatments if you're not keen on taking oral medications.

A combination of different treatment modalities will be recommended, depending on your preference and expectations.

Yes, he prescribes Isotretinoin to patients who are indicated and fit to take it.

Formal follow-up consultations are done every six months from the time of your first consultation.

However, it's FREE to ask questions, give updates, have your laboratory test results read, be monitored, and be given a prescription in between the initial consultation to the follow-up consultation. 

Yes, we accept PWD patients and they're eligible for PWD discount.

Simply email a copy of your PWD ID to websitesupport@dmdskinsciences.com and indicate the service or product you wish to avail for verification purposes.

Once verified, we will issue you a voucher code which can be used exclusively here at dmdskinsciences.com.

Yes, we implement a payment-first basis for consultations (face-to-face and online).

Yes, we require an in-clinic consultation to be done prior to the in-clinic treatment to be able to determine if you're fit to do the in-treatment.

We can do most of the treatments immediately after the in-clinic consultation, with the exception of the DMD Acne Scar Surgery.

Yes, definitely. In fact, majority of our patients have only done an online consultation with us yet we were able to achieve their skin goals. 

Yes, we can treat acne patients who are working on a graveyard or on a shifting schedule.

Yes, we can. Majority of female patients who come to us with acne also have PCOS or hormonal imbalance.

Yes, we do but subject to the supervision and consent of their parent or guardian.

Yes, we treat patients on hormone replacement therapy (HRT) alongside their Endocrinologist who administers their HRT treatment.

Yes, our products are compatible with other skincare brands.

Yes, our products are authentic and come directly from our manufacturers.

Yes, our products are Philippine FDA-approved. 

Yes, our products are safe for sensitive skin. However, if you are currently experiencing Atopic Dermatitis, Seborrheic Dermatitis, or Psoriasis flare-ups on the face, it would be best to address those conditions first before using our products. 

Yes, our products were created for patients with acne-prone skin. 

Yes, although we recommend our products to be used only if you're 13 or up.

Some of our products are safe for pregnant and lactating individuals. You may check this link for the list of products you can use. Please also check with your OBGYNE before using any topical product.

Yes, our products are dermatologist-tested and were created under the supervision of a dermatologist. Our products were created for Southeast Asians with acne-prone, oily, and sensitive skin. 

There is a chance of purging with the use of any anti-acne product, especially if it has active ingredients (ie. acids, retinol, et cetera). 

We accept Cash, Credit Card (Visa/Mastercard/American Express), Debit Card (Visa/Mastercard), GCash, Maya, QRPh, GrabPay, BillEase, Bank Transfer, and Cash-on-Delivery (limited to products only). 

Yes, cash-on-delivery payment is available.

No, we don't accept cash-on-delivery for consultations since there's no physical product to be delivered. 

We ship all over the Philippines.

Some locations might be tagged as unserviceable by our courier partners. In such instances, we coordinate with the patient to do a branch pick-up at the nearest LBC branch.

Yes, we ship outside the Philippines via DHL or FedEx.

Please note that only limited products can be sent outside the Philippines.

You may refer to this link for the list of products that can be ordered.

We use multiple courier partners to help get our orders delivered to you:

Metro Manila
- GrabExpress (For Express Delivery)
- LBC Express and J&T (For Standard Delivery and Cash-on-Delivery)

Outside Metro Manila
- LBC Express and J&T (For Standard Delivery and Cash-on-Delivery) 

International
- FedEx and DHL (For Standard Delivery)

Please see the delivery lead time below: 

Metro Manila
- GrabExpress: within 3 days
- LBC Express and J&T: within 7 days

Outside Metro Manila
- LBC Express and J&T: within 14 days 

International
- FedEx and DHL: within 14 days 

For now, we don't do same-day deliveries however, we accept in-clinic pick-ups.

Yes. We are open Mondays to Saturdays 10:00AM to 4:00PM.

We ship orders from Mondays to Saturdays and our order cut-off is at 10AM.

Orders that come in before 10AM will be dispatched the next business day.

NOTE: We may hold the fulfillment of orders for patients with lacking laboratory results, incomplete consents, questionable purchases and medication intake, pending feedback from other doctors, et cetera.

So sorry but we don't dispense to non-DMD patients at the moment.